Privacy Policy

Combined Skills Training Association is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect personal information including, but not limited to, your name, phone number, email address, and any additional details provided when you submit forms, enrol in courses, or contact us. We may also collect non-personal data such as browser type, IP address, and website usage data.

2. How We Use Your Information

Your information is used to provide and manage our services, process enrolments, communicate with you regarding courses, respond to enquiries, and improve our website and training programs. We may also use your information to send important updates or relevant course-related communications.

3. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. While we take reasonable precautions, no system can guarantee complete security of information transmitted online.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers or regulatory authorities where required for course delivery, compliance, or legal obligations.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyse website performance, and track usage patterns. You can control or disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

7. Access and Correction of Information

You have the right to request access to the personal information we hold about you and request corrections if necessary. Requests can be made by contacting us using the details provided below.

8. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and reporting requirements.

9. Changes to This Policy

Combined Skills Training Association reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information